Effective Date: 1 August 2024

Welcome to www.thelocalguide.co.za (the "Website"). The Local Guide ("we," "us," "our") provides various types of listings on a community directory app for small business owners and the community. By accessing or using our Website and services, you agree to comply with and be bound by the following terms and conditions (the "Terms").

Contact Information

- Business Name: The Local Guide

- Address: Montana Gardens, Pretoria, 0182

- Email: info@thelocalguide.co.za

1. Acceptance of Terms

By using our Website and services, you accept these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use our Website or services.

2. Eligibility

You must be at least 18 years old to use our Website and services. By using our Website and services, you represent and warrant that you meet this age requirement.

3. Services

The Local Guide offers various types of listings on a community directory app. These listings include, but are not limited to:

- Business listings

- Event listings

- Lost and found items

- Real estate for sale

- Vacancies

- Charities and non-profit organisations

- Donated pre-loved items

4. Listing Submission and Approval

- Payment: Listings must be paid for before they can be created. All payments are non-refundable.

- Approval: All listings must be approved by an admin before they will be active on the directory. No refunds will be given if a listing is not approved.

- Content Guidelines: Listings must be appropriate for all audiences, including children. Content not applicable to children will not be approved.

- Conditions for Approval: Listings will not be approved if they contain offensive, misleading, or false information or if they violate any applicable laws or regulations.

- Approval Process: Submitting a listing does not guarantee approval. Each listing is reviewed by an admin to ensure it meets our guidelines and standards. We reserve the right to reject any listing at our sole discretion.

5. User Responsibilities

- Accurate Information: You must provide accurate and complete information when submitting a listing. You are responsible for ensuring that your listing is kept up-to-date.

- Secret Key: Upon approval of your listing, you will receive a secret key to edit and update your listing. This key must be kept safe and confidential. If you lose your secret key, you must contact us immediately.

6. Disclaimer of Warranties

The Local Guide provides the Website and services "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Website or services will be uninterrupted, error-free, or free from viruses or other harmful components.

7. Limitation of Liability

In no event shall The Local Guide be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or services, including, but not limited to, loss of profits, data, or goodwill.

8. Indemnification

You agree to indemnify and hold The Local Guide, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website and services, your violation of these Terms, or your violation of any rights of another.

9. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, and images, is the property of The Local Guide or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written permission.

10. Privacy Policy

Your use of the Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal data.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website and services after any changes to the Terms constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

13. Contact Us

If you have any questions about these Terms or our services, please contact us at:

- Email: info@thelocalguide.co.za

- Address: Montana Gardens, Pretoria, 0182

Thank you for using The Local Guide.